Private accommodation house rules

Would you please be so kind as to read the house rules so we can ensure that you have a pleasant stay and eliminate any possible misunderstandings. By confirming the booking and commencing your use of the accommodation unit, it is understood that you have read and accepted the house rules and that you will completely adhere to them. Violation of house rules could result with our having to cancel your booking and your having to pay the full price of your stay regardless of the earlier forced departure. Should the guest not accept the house rules, he will be obliged to leave the accommodation unit.

  1. On arrival, please hand over the personal documents (passports or IDs) of all guests to the Tourist Agency for registration. On arrival at the accommodation unit, please give the owner a copy of the entry form.
  2. Costs of renting the accommodation should be paid in person at the agency on the day of arrival or at the latest on the day after, unless the booking specifies otherwise. Payment should only be made in Kunas in accordance with the pricelist of services for the current year indicated for the accommodation unit.
  3. On the day of your arrival, you may enter the rented accommodation unit after 2:00 pm, and on the day of departure you are obliged to leave the accommodation by 10:00 am, unless otherwise stated. Staying in the apartment after 10:00 am absolutely implies the payment of a further day without the possibility of a further stay in the accommodation unit. Should the guest, on the day of his arrival, enter the reserved accommodation after 8:00 pm he is obliged to call the agency beforehand to announce his late arrival.
  4. The host will change bed linen every 7 days and towels every 3 days. Guests are responsible for the cleanliness of the accommodation and are obliged to maintain it. The host is not obliged to clean and tidy up during the guests' stay, nor will he be responsible for refuse disposal.
  5. The host retains the right to enter the rented accommodation unit without prior announcement or permission of the guest only in special circumstances which he considers necessary to prevent possible damage or danger and when he has reason to believe that the house rules are being deliberately violated. .
  6. The host is not responsible for guest’s possessions, but will do everything possible to protect such items and to warn the guest about possible dangers.
  7. Pets may be brought into the rented accommodation unit only after having been approved by the host. Bringing pets without previous announcement in your booking is not permitted and both the owners of the apartment and the agency are reserved all rights to cancel the accommodation booking.
  8. Fire hazards and explosive substances are not permitted within the accommodation unit, nor are substances having strong or unpleasant smells. Appliances which require an electrical supply are not permitted into the apartment unless permission to do so has been granted by the host. Use of electricity included within the cost of the accommodation does not foresee unusual additional electrical devices and any such device found in the apartment will be charged with an additional cost for electricity according to the consumption regardless of whether they were used or not. You are kindly asked not to remove articles from the apartment (towels, bed linen, chairs, tables, blankets and parasols).
  9. Guests are kindly asked to respect the peace between the hours of 11:00 pm and 8:00 am so as not to disturb the host and his neighbours and the other guests in the house.
  10. Please be watchful of the rented room or apartment, by turning off all electrical devices and all water taps. We would particularly ask you to make sure that you don’t leave air-conditioning turned on unnecessarily whilst you are not in the apartment or use it with opened windows and doors.
  11. Unregistered visitors are strictly forbidden unless permission to do so has been granted by the host. Should the host find visitors who have not been registered or announced during the booking, both he and the agency retain the right to cancel the accommodation booking for all guests.
  12. Guests who either purposely or unintentionally break or damage the contents of the accommodation unit will be obliged to pay the host the full amount of the damage incurred. On the day of departure, guests are obliged to contact the host personally and with him to check all rooms and house devices so as to confirm that no damage has been caused. Damage costs that are not reported on the day of departure will be required by law.
  13. All complaints will be taken into consideration only if reported during the period of sojourn. Complaints made afterwards will not be accepted. All conflicts that are impossible to resolve amicably with the host or agency will be resolved by means of police or legal intervention in the town of Mali Lošinj.